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nicole A

1 reviews | Active since Dec 2024

13 Apr 2026, 15:05

Cell c contact

Good day Am so furious for cell c So my husband have a contract with cell c In November 2025 paid the monthly fee at pick n pay BT eve since than we have been having problems they keep on suppending our line say we are behind which we not. We have send the proof of payments numerous times no one can solve this. Please can someone help me here 😡

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Replies (5)
Cell C
Cell C's reply13 Apr 2026, 15:13
Official
Dear Nicole August,

Thank you for contacting Cell C.

We sincerely apologize for the frustration and inconvenience caused. 

In order for us to investigate and assist you further, please provide us with the following details:
  • The Cell C number in question
  • A contact number where our team can reach the account holder telephonically

Once we receive these details, your query will be referred to the relevant team, who will assist accordingly with your account query.

We look forward to assisting you further.

Kind regards,
Cell C | TM
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nicole A's update13 Apr 2026, 15:20
Reviewer Update
This is the number ***
And this is another number +***8
We have paid it and we not behind
This is my contract number ***
Please note this contract is in my husband's name
BT you can call me
This is his number ***
Cell C
Cell C's reply13 Apr 2026, 15:34
Official
Thank you for providing the requested details.

Your query has now been referred to the relevant team for investigation. In order to process the matter accordingly, our team will make telephonic contact with the account holder or the nominated contact number to assist further.

Kind regards,
Cell C | TM
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nicole A's update13 Apr 2026, 15:36
Reviewer Update
Thank you
Cell C
Cell C's reply13 Apr 2026, 15:39
Official
You are welcome!

Kind regards,
Cell C | TM