JH
Jude H

1 reviews | Active since Mar 2016

23 Mar 2016, 09:45

Cell C consultants treating me like a dog

Cell c consultants have **** to me and treated me like a general street beggar, the consultant got angry with me and shouted at me, telling me how i dont have a right to do business with them since i am not the contract holder, yet i hold the phone and number which was given to me on behalf of the contract holder. <br> <br> All i want is my warrenty met yet Cell C wont show me a cotract for my phone. they even phoned me stating i ordered a black berry yet my phone is an IPHONE. <br> <br> I ant my phone repaired and i want good customer care, treat me like an equal and like a customer Cell C not like some petty dog begging for s****s and yet im not even getting any s****s from you you have failed toprovide me with a service.

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Replies (1)
Cell C
Cell C's reply23 Mar 2016, 10:25
Official
Hello JudeHutchinson,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN