LJ
Lwandile J
1 reviews | Active since May 2020
15 May 2022, 18:38
Cell C consultant gave me bad attitude
Today I had a very long day at Mall of Africa Cell C, a guy called Kwena gave me an attitude throughout my process to try to get my cell c number back. I don't think he is the correct person to handle the clients, I mean I lost my phone and needed my number back for my banking purposes, all he did was give me an attitude telling me I am confused. I don't think he's a good person to handle the clients.
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Cell C's replyOfficial
15 May 2022, 19:35Good day Lwandile
We apologies for the unpleasant experience. Thank you for bringing this matter to our attention. It will be addressed accordingly.
Please purchase a new Cell C unregistered Sim card and send us a new Rica serial number, Cell C and an alternative contact number to ***. We will assist you with a Sim Swap.
^NT
We apologies for the unpleasant experience. Thank you for bringing this matter to our attention. It will be addressed accordingly.
Please purchase a new Cell C unregistered Sim card and send us a new Rica serial number, Cell C and an alternative contact number to ***. We will assist you with a Sim Swap.
^NT
Cell C's reply15 May 2022, 19:35
Official
Good day Lwandile
We apologies for the unpleasant experience. Thank you for bringing this matter to our attention. It will be addressed accordingly.
Please purchase a new Cell C unregistered Sim card and send us a new Rica serial number, Cell C and an alternative contact number to ***. We will assist you with a Sim Swap.
^NT
We apologies for the unpleasant experience. Thank you for bringing this matter to our attention. It will be addressed accordingly.
Please purchase a new Cell C unregistered Sim card and send us a new Rica serial number, Cell C and an alternative contact number to ***. We will assist you with a Sim Swap.
^NT