CELL C - Connect Your Way - What in MORSECODE?

So not for the first time I sit drafting a complaint on Hello Peter against Cell C for NO OTHER reason than this appears to be the only way that anyone actually responds - which really is central to the complaint and one of the MOST aggravating grievances I have had to endure during my entire unfortunate tenure with Cell C.

In December 2018 (following 2 PAINFUL years of trying to transfer said contract) I transferred MY contract out of my father's name into my own name. No mean feat I may add but nonetheless we thought we had finally gotten it right. NOT!!! How stupid were we to assume that this would be the last of our hassles with Cell C - who by the way are concurrently bombarding me with sms' and mails advising that this same contract is up for renewal and who persist in adjitating for a response on how I would like to proceed???

So the problem in summation: 1) Cell C account transferred from my dad to me in DECEMBER 2018. 2) Debit order information transferred from my dad to me - which is debited from MY account and has been since taking ownership in DECEMBER 2018. 3) You have failed to terminate the debit order belonging to my father. 4) IN SPITE OF TAKING THE MONEY FROM MY ACCOUNT EACH MONTH AND FOR WHICH REASON THE ACCOUNT WITH THIS NUMBER SIMPLY CANNOT BE IN ARREARS - you have now ERRONEOUSLY handed my father over to debt collectors!?!?!?!?!? NUDEBT - who are quite simply put, as USELESS as you lot are - if not more so; although this of and in itself is hardly surprising. 5) I have tried to phone AND email for the last week and have received the GENERIC mail response that an operator will be in touch in 24 - 48 hours - well I have received a total of about 5 of these mails and not so much as ONE call. TO BE FAIR THAT'S A LIE as I did 'receive' a call from an individual named BONGANI HADEBE who basically just dialled my number and hung up on me - I know this because I have practically lived with my phone in my hand waiting for this call and then he hung up after two rings - this after I have waited OVER A WEEK NOW for SOMEONE to phone me and can NOW only expect another one in circa 24 - 48 hours.

IN CASE THERE IS ANY AMBIGUITY OR VAGUENESS ABOUT IT - I WILL NOT STOP BOMBARDING YOU WITH CALLS AND EMAILS; IN THE EXACT SAME MANNER AND FASHION YOU HAVE HARASSED US LEADING UP TO THIS POINT.

In all honesty it never seizes to amaze me the ease with which one is able to get hold of CELL C when YOU want something out of the customer - the same cannot however be said when THE PAYING CUSTOMER needs something out of you.

FURTHER ONCE THIS IS RESOLVED YOU CAN TAKE YOUR UPGRADE AND GET KNICKED - I FULLY PLAN TO TERMINATE MY CONTRACT WITH YOU.