Cell C confused

This must be the worst company when it comes to service. <br> We have a corporate account and opened the first line on the account. Unknown to ourselves, the debit order was never collected even though the company has provided all necessary information for such debit orders. <br> We then app**** for another line an Infinity for R999 per month and this was approved quickly. <br> <br> On the package you may make unlimited calls but what they do not tell you is that 0860, 0861 and 087 numbers are charged at about R2 per minute. (Again, no one informed us of this) <br> <br> The above I not exactly the problem - Once we had both lines, our account was sent to collections as there was an amount outstanding. We were called by a nice guy Kamil Sing which said that the way the application was captured is completely incorrect and this would need to be corrected. Still, they could not collect the debit order so we kindly made payment about 1 months ago which has not been allocated as yet. No problem - the situation is being handled. <br> <br> Then - all of a sudden, we start getting messages that on the infinity we are running out of minutes (How is this the case - it is an infinity) Now the phone is cut???<br> <br>