Cell C Complaints Dept. Dont give a damn!!

<p>I raised a concern around the 25 Aug and till today it has not been resolved. I believe I have been very patient and calm, however I don't appreciate the service I have been given till date. </p> <p>The last conversation with Moses Mo***eng and I was that he was going to draft me an email regarding my options and explaining to me my contract in order for me not to cancel, he was sick on the day and was going to leave eraly. To which I advised him it was ok, he can send me the mail when he is back in the office......Till today I have recived nothing!</p> <p> </p> <p>I contacted him again today, and he advised his collegue that this was resolved, however it has not!</p> <p>I sent him a mail 7 days ago asking for feedback and telling him that I have been very patient with no response till date.</p> <p>I am beggining to think that Cell C is dragging this as they do not want me to cancel my contract as it's past 30 days now, however this is not on!</p> <p>I will be taking this up further as even the complaints person Moses service sucks. He has done nothing is his power to resolve this issue as a matter of urgency.</p> <p>I have provided him with a voice record of the sales consultant and still has not gave me feedback as to what's going to happen and how this will be addressed.</p> <p>No apology till today!</p>