BN
Bandiswa N

1 reviews | Active since Aug 2015

28 Mar 2016, 17:13

Cell C Complaint

I just recently took on a data contract with Cell C +-2 weeks ago.<br> Upon taking the contract the sales consultant said i shall be recieving 20gigs for R99.<br> All of a sudden when I get written confirmation of my contract, the deal says R199 for 20gigs.<br> I sent an email to Cell C enquiring about the matter and yet I still have not recieved a response from them and yet the first email I sent where I forgot to add my account number they were very quick to respond.<br> Regards<br> Bandiswa

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Replies (1)
Cell C
Cell C's reply29 Mar 2016, 07:40
Official
Hello Ndumobd,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,