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Uvan P
1 reviews | Active since Mar 2017
02 Jan 2019, 12:43
Cell C Complains Fibre to Home
I have been down since 29 December 2018 until today 02 January 2019. I have not as yet been assisted. the service is appalling, pathetic and disgusting up to this point, Told the exact same thing from the different agents, kept on hold for extremely long periods of time. Unable to establish what the complaints line number is. Really disappointing for what I pay for every month Reference CF 033513.
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Replies (2)
Cell C's replyOfficial
02 Jan 2019, 12:51Good afternoon Evan
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Cell C's reply02 Jan 2019, 12:51
Official
Good afternoon Evan
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Cell C's replyOfficial
03 Jan 2019, 11:52Please be advised that Mpho has escalated this matter to C Fibre for further assistance and feedback will be provided.
Regards
Cell C | PN
Regards
Cell C | PN
Cell C's reply03 Jan 2019, 11:52
Official
Please be advised that Mpho has escalated this matter to C Fibre for further assistance and feedback will be provided.
Regards
Cell C | PN
Regards
Cell C | PN