Cell C committed Breach of Contract and ******ion, caused by Buffoonish Discourtesy

This review will be the second I write in a space of a week, bemoaning a corporate service provider, whom provided poor service [for which I will name a branch and an individual] and culminated with ******ion by a third-party, over a space of a 2-year period and is indicative of breach of contract and misconduct in consumer rights.

My Mother, PM NELL, approached Cell C [Menlyn Mall branch], originally on December 12th, 2022, in to apply for a phone contract, which at the time came with a tablet device as part of the promotion [I'd complained about this on a previous occasion, when the rep rather conveniently mentioned thereafter the tablet was no longer part of the promotion, yet the premium for the contract was still in effect]

We wanted both the cellphone and the tablet as promoted, yet when inquiring about this matter with Cell C Menlyn's Branch Manager, one Brandon Vorster, the snotty runt would reply to my Mother in an antagonist manner, a woman more than twice his senior: "Madam I suggest you read the fine print, while stocks last!"

Mr. Vorster, at the time you may have thunk yourself as quite a man, but as an only child, you can be lucky I didn't get my hands on you then.

Your behaviour at this time was unprofessional and disgusting!!

In the two years following, now I hold YOU and Cell C responsible for the fact that the premium of the contract had been handed to a third-party debt management firm, which is in direct violation of three specific laws, as indicated:

Section(s)90 and 121 of The National Credit Act 34 of 2005 - as the agreement had between my guardian, PM Nell and Cell C Menlyn, not through Nimble Credit Facility. This would've enacted a new agreement entirely between the latter party and my guardian, thus rendering the original phone contract null-and-void.

The Consumer Protection Act 68 of 2008, specifically:

- Through means of the Expiry and renewal of fixed-term agreements. - Consumer’s rights with respect to delivery of goods or supply of service

[The second bulletpoint, I especially point DIRECTLY to Mr. Vorster]

And then finally . . . How dare Nimble Credit demand my Mother's credentials on an open phone line, a clear violation of the PoPI Act and a setting for identity theft!

On all grounds, we will not be paying ONE CENT further as Cell C committed breach of contract, *******ly let a third-party buy a debt which for some reason escalates in interest every month!

That is ******** without our written consent and nullifies any contractual agreement previously!!!

This debt is to be written off, per our collective Consumer Rights.

In fact Nimble Credit, you can claim it from Mr. Brandon Vorster, seeing that he let this happenstance occur on his watch on December 12th, 2022!

No debate!