Cell C Claremont is Terrible!

<p>Visited Hello Peter and found that Cell C has less complaints than Vodacome and we all know that there service is pathetic. Initially the Service at Cell C Claremont was good, guys were friendly and knowledgable, until I brought over me and my wife accounts from Vodacom...</p> <p>So, I told the consultant Shaanhiem that there was past ***** on my account and sent Feroz (mgr) all the documents via their store e-mail. I had to visit the store 4 times, because....oops - I forgot to ask for or there is no feedback yet etc...Really? You would think that a person with 4 years of Cell C store experience will know how to do his job...</p> <p>After being informed that I was listed again, I asked him who listed me, for what, what ITC are you using etc I had to ask him 4 times and he could not tell me. After a huge fight with Shaahiem I had to report him to Feroz and only then I got the detail I asked for...why the state secret? don't you want customers to fix their accounts? </p> <p>Again I fixed the listing via my attorney and again gave the letter... Shaanhiem now asked for the previous letters i sent to Feroz...why don't you people communicate with each other and to top it off want updated statements and payslips...why? - nothing changed in the space of a month? What problem are you trying to solve here?</p> <p> </p> <p>I am so sorry for visiting that store and am seriously thinking of jumping ship to MTN...</p>