MK
Martin K
1 reviews | Active since Jan 2019
09 Feb 2019, 20:08
Cell C claim
my cell phone was ****** on 21 December 2018 which was a Saturday. The following Monday i went through the whole procedure of reporting it filling claim forms etc. Now nearly 6 weeks later I am still without a phone. I have received up to 6 or 7 different claim numbers and have phoned and emailed and faxed. The call centre number never gets answered and I am FED UP.
Its a contract phone and I am not sure how to cancel the contract.
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Replies (2)0
Replies (2)
Cell C's replyOfficial
11 Feb 2019, 07:47Good morning Martin
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply11 Feb 2019, 07:47
Official
Good morning Martin
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
11 Feb 2019, 11:57Funiwe confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply11 Feb 2019, 11:57
Official
Funiwe confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,