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Deeaalon S

1 reviews | Active since Aug 2020

18 Aug 2022, 02:28

Cell c city view is pathetic *****

Pathetic. I should of written this review earlier but after almost 1 year after many argument with cellc store in city view Durban I regret listening to the sales staff there as I gave them my needs and took their advice on the type of phone to buy over contract and I bought 2 on Contract. Will never use cell c again. They **** and told me it's possible to download and get my Google account after I explicitly questioned if Google wasn't band. They told me no. I felt sorry coz I come from a sales background and didn't want to be one of those clients but as a sales& marketing manager now I see the damage little ***** cost a brand and in various fields I have to say their advice just to push a product that is pathetic. I should of stuck with Samsung and never listened to any sales person In That store. My next contracts will definitely not be with cell c that's for sure. I feel stupid that I didn't write this in December last year when i experienced this nonsense.

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Replies (2)
DS
Deeaalon S's update18 Aug 2022, 12:00
Reviewer Update
yes as i had and explained to the manager that what they told me about been able to download my google account as well as the signal which i had to call and go into due to msgs not been able to go thru and the phones processing. even on the timing of response was never handled and i had to always call or go in which i had no time to do and never got to it as my job doesnt allow me such privileges of time. so i lost interest. now at my new job i require certain applications that Huawei doesnt allow certain apps.

i explained to the sales lady i need a phone that processes fast, has more than enough memory and can allow my google account and certain applictions that i needed. and this is what i was told. if you ask me about my product and which one to buy according to your needs then i should know exactly what you needed. another thing is not even a month later the contract i signed for and the offer that became avail was half the price a week or so later. your staff should be informed of future offers up to at least a month in advance to help TREAT THE CLIENT FAIRLY
DS
Deeaalon S's update19 Aug 2022, 09:40
Reviewer Update
i would not have anything but your sides telephone calls recordings. Anyway i am so over this matter that once my contract ends i will defintley not be renewing with you guys as MTN has offered the same phone in that month that i bought at half the price. I think for your future reference you should evaluate that store with a ghost buyer and send someone to teach salesman how to offer products that meet the clients expectations and not what will help their commissions for their profit as it is ******* to do so.