eS
ebrahim S
1 reviews | Active since Jul 2013
28 Jan 2015, 08:10
Cell c charging me triple after contract ended
I opened up a data contract for 2gb at R99 per month, the contract was due to end last year but when I checked my bank statement I noted that I have been charged R310 for the past 3 months! I have not been contacted to extend my contract nor have I agreed to any new contract yet they are still adding airtime to my account and deducting far more than the agreed fee! <br> I am very unhappy about this.
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Replies (1)Cell C's replyOfficial
28 Jan 2015, 09:00Hello E_S,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply28 Jan 2015, 09:00
Official
Hello E_S,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
