Cell C charges R1007 for R389 contract!

Cell C call centre sold me 100GB anytime sim only package for R389 pm WEF 1 Feb as advertised, they then deducted R1007 and R130 on 7th and 1st Feb respectively by debit order. 20 phone calls from me and several useless reference no's later...I get cut off on the 26th Feb by very friendly Busiswe... who promised me faithfully she would make sure I wasn't billed the wrong amount again and One hour later I'm cut off......they decided to migrate my contract to Prepaid. All of this on recorded calls...but no one can help me. I must wait for their 7 day turn around times...on each and every reference no.. while I Wait to be billed another R1007 for their R389 offer. Thanks Cell C...still waiting..1st March and no data. Moses from Head office has now called me as result of my complaint son their page...7th March still haven't returned my money, fixed my contract to what it was supposed to be or reconnected me after they migrated me to prepaid by "accident' What now? My child can't do her schoolwork and projects and I'm still R1100 Short! I'm a widow, can't make alternative plan.