TB
Trevor B

1 reviews | Active since Apr 2021

07 Oct 2021, 20:51

Cell C changes contract terms 6 months after signing contract

I chose cell c because they had zero early cancelation fee. I have just received an sms to tell me that my contract will be amended to include a penalty for early cancelation of 50% of the remainder of the term. This is completely unacceptably and very disappointing from a service provider who is already battling with service.

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Replies (1)
Cell C
Cell C's reply07 Oct 2021, 21:11
Official
Good day Trevor 

Thank you for letting us know about this. 

Your feedback helps us.

 We are looking into this issue and hope to resolve it promptly and accurately.

We will revert with feedback.

^YM