KP
Kay P

1 reviews | Active since Jun 2013

30 Jun 2022, 11:06

Cell C changes contract prior to contract end date.

The cell phone contract ends End of 30 June 2022, notice was given to terminate the contract in due time as stipulated. As of this morning the contract has been placed on pay as you go and all the available airtime and Data has been lost, calls cannot be made nor received. This is pathetic as the contract end date would be at 00h00 tonight when it should change to pay as you go. Cell C staff cannot assist .....nor care!

0
Replies (7)
Cell C
Cell C's reply30 Jun 2022, 12:55
Official
Good day Kay

Thank you for contacting us. 

Please private message us your cellphone/ID number. We will look into it and advise. 

^NT

Best regards,

KP
Kay P's update30 Jun 2022, 13:40
Reviewer Update
***
KP
Kay P's update30 Jun 2022, 13:41
Reviewer Update
***
Cell C
Cell C's reply30 Jun 2022, 15:14
Official
Thank you. Was the contract under business account? 

^NT

Best regards,

KP
Kay P's update30 Jun 2022, 15:22
Reviewer Update
yes
Cell C
Cell C's reply30 Jun 2022, 15:55
Official
Kindly email us on ***

^NT

Best regards,

Cell C
Cell C's reply30 Jun 2022, 15:59
Official
Kindly email us on ***

^NT

Best regards,