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Lourens T

1 reviews | Active since Nov 2011

26 Aug 2020, 10:48

Cell C Changed towers and didnt make customers aware and now there is no signal

I have a fixed 4G router contract with Cell C. Cell C changed their towers and now there is no longer 4G signal in my area. I have asked on numerous occasions for Cell C to cancel my contract. Cell C is not returning my calls or have in any way tried to fix my problem. I believe many other customers are sitting with the same problem. Cell Cs solution is for me to upgrade????? Why would I do that??? Disgusting service!!!

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Replies (1)
Cell C
Cell C's reply26 Aug 2020, 11:06
Official
Hi Lourens 

We will refer this matter to the relevant department for assistance.

Do expect communication.

^PN