1 reviews | Active since Oct 2015
cell c changed my contract on delivery
I signed up for a new contract for an iPhone 6 which included 150 airtime and day and night data. On delivery an activation only to find out that the is no data included anymore. Called cell c direct on from the second day, I'm told them to come fetch their phone n I am cancelling the contract. I was told they will be listing to the call recodings and get back at me which was just a trick for the time of thier return policy to pass which is 5days. I called in over and over. No one assisted. On the 14nth day I drove to their head office in midland. Spoke to a guy at connect help desk I think his name is Danie or Daniel. He got the<br> Recodings in a couple of minutes. But he had to escalate to the useless sales department because that is we're it should be delt with. Still no response from them. <br> <br> Never Sign up for cell c direct contract!!!!!!
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Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
