RG
Ryan G

1 reviews | Active since Oct 2017

29 Mar 2022, 14:16

Cell C changed my contract.

I have a data contract with CELL C. This contract was on a month to month Basis and Cell C decided to change this to a 24 month contract without calling to inform or emailing to confirm if this change will be excepted. Now I want to give 30 days cancellation notice and I cannot cancel because they changed the original agreement. When you sign up they do it on a recorded line but they can change the whole contract without so much as a courtesy call.

0
Replies (2)
Cell C
Cell C's reply29 Mar 2022, 15:20
Official
Good afternoon Ryan

Thank you for reaching out to us.

We have received your review regarding your cancellation notice to your month to month contract.

We will be in touch to assist with your query.

^NZ

Best regards,

RG
Ryan G's update31 Mar 2022, 12:22
Reviewer Update
2 days later and still no one has contacted me