Cell C Cfibre rip-off and no response

Here is my frustration with CFibre: 1. Fibre strength & quality is poor 2. The monthly amount changed from R649 to R719 without any communication. I had specifically told the sales consultant (Sibusiso Mncube ***) that I can’t afford to pay more. 3. I was informed I’m taking a month on month contract by the sales consultant and not 24 months. Now Cfibre doesn’t want me to cancel contract as they say I signed a 2 year contract. Which is not even on the original contract. 4. The consultant told me it’s only the device that’s on a contract and I must just settle that and get out of the contract. But when I ask him to assist he sends me to call 084145. Which is very useless as they never assist as they tell you they are escalating your query but nobody ever calls me back, instead they close all my queries without any feedback.

My financial situation has changed and I really can’t afford the amount I’m paying and I want to get out of this contract as I didn’t sign a 24month contract.