Cell C Cfibre poor customer service after they made account mistakes

After someone at Cfribe made a mistake on our account details, I kept receiving emails stating my account is in arrears, but after unanswered and unhelpful calls, and numerous unanswered emails to their customer support they suspended my account right before the weekend and apparently account issues can only be resolved via this email service, which is not monitored over weekends!

I now have to incur additional costs in order to complete study assignments.

I have never received such poor customer service.