RS
Reagan S

1 reviews | Active since Feb 2022

01 Mar 2022, 13:31

Cell C cellphone contracts

I had cell phones contracts with cell c , whereby the everythings were going smooth, accordingly. Problem started when the contracts expires and they deactivated my simcards but the didn't deactivated the monthly premiums.

On 2021 February I called them several times to enquire and they told me to pay cancellation fees which was R1500. I then made agreement with them to debit those cancellation fees but they failed to debit that due to their technical error.

I visited cell c branch at Hatfield to enquire also, they told me that there is nothing they can door , they still debiting my money and this is now affect my credit score because I revers my money always because they are unblock-able according to the Bank.

0
Replies (3)
Cell C
Cell C's reply01 Mar 2022, 17:50
Official
Good day  Reagan 

Thank you for bringing this matter to our attention. 

The matter will be escalated to our Support team for assistance. 

^NT

Best regards,

RS
Reagan S's update20 Sept 2022, 13:42
Reviewer Update
Good day,

Since i reported the story about Cell C and i got call from someone by the name of Moses Mo***eng from cell C . He promised to assist me since march 2022. I tried to send him some emails and calls with no luck. So now this account blocks me and it affected my credit score seriously.

since he says '' he is going to investigate''.

MOSES MO***ENG
SOCIAL MEDIA COMMUNITY CONSULTANT
***
Cnr Maxwell Dr. & Pretoria Main Rd. Buccleuch.
RS
Reagan S's update20 Sept 2022, 14:11
Reviewer Update


20 Sep 2022, 13:42


Good day,

Since i reported the story about Cell C and i got call from someone by the name of Moses Mo***eng from cell C . He promised to assist me since march 2022. I tried to send him some emails and calls with no luck. So now this account blocks me and it affected my credit score seriously.

since he says '' he is going to investigate''.

MOSES MO***ENG
SOCIAL MEDIA COMMUNITY CONSULTANT
**********
Cnr Maxwell Dr. & Pretoria Main Rd. Buccleuch.