1 reviews | Active since May 2017

12 Sept 2021, 10:11

Cell C C******** activity

Cell C is billing me for a contract that i did not agree to. I brought this to their attention early June and nothing has been done despite dozens of calls following up.

I can only imagine how many other customers are being subjected to their ******** acts.

0
Replies (6)
Cell C
Cell C's reply12 Sept 2021, 12:11
Official
Good Afternoon Eugene 

Thank you for writing to us. 

We have received your review regarding your Cell C account and billing.

We will investigate and contact you to assist with resolving your query.

^NZ

Best regards,

's update12 Sept 2021, 12:17
Reviewer Update
Cell C has told me this after a previous Hello Peter review, but there was nothing done. I have submitted this matter to the National Consumer Commission today and i encourage other customers to do the same - https://www.thencc.gov.za/ and
*** .

You will not get away with this.
Cell C
Cell C's reply12 Sept 2021, 13:56
Official
Please do expect communication from our team. 

^NZ

Best regards,

's update14 Sept 2021, 21:58
Reviewer Update
The only contact from your network has been 2 marketing calls. Again no attempt to set things right.
Cell C
Cell C's reply15 Sept 2021, 07:17
Official
Hi Eugene

Our team is working on your query. Apologies for the delay.

^SM

Best regards,

's update15 Sept 2021, 08:09
Reviewer Update
You have had more that 3 months. I can only assume your vague response means nothing has been done so far. Thank you for confirming.