Cell C Cavendish - Useless Useless Useless!!!

<p>I cannot describe the the level of uselessness of the Cell C employees at the Cavendish branch in Cape Town. When i went to drop off my phone (19/12/2016) a lady told me she was busy! Bemused by her response, i decided to see what she was busy with that required a customer to wait. Doodling! She was doodling around a use Sim card on a piece of paper, then looked at me and proceeded to laugh as though I had time to wait for her while she finnised off her masterpiece. A new found hate symbol for customers!</p> <p> </p> <p>Her level of commitment to the company surpasses that of anything i've seen before! (sense the sarcasm). Rather doodle as your day job m'am, CS is not your forte.</p> <p> </p> <p>So i got a message to say i can collect a replacement, stoked! Quick call to ask if i can come in to collect a replacement. "Yes Sir, you must come in!" Given the pretty vague statement i decide to gather a few more pieces of info to solve, what seems like a long winded word sum from grade 2 before wasting everyone's time.</p> <p>Cool, just the sms & your ID. Fair enough i only have a certified original copy of my ID and sms at work. To stream line the process and get their before 5pm i phone again and ask if a certified copy of my ID will surfice as my ID book is at home! Needles to say, it sounded like i had asked Einstein to give me a run down of E=(MC)2!</p> <p> </p> <p>I would like to thank Cell C and their staff for reaffirming their level of commitment to the customer! Like your motto says, the power is definitely in your hands!</p> <p> </p> <p>Keep it up</p> <p>Another loyal customer *****ed over by an incapable South African business</p>