IS
Ivan S

1 reviews | Active since Nov 2016

23 Nov 2016, 07:55

Cell c Cashback over a Hoax

<p>Cell c Cashback over a Hoax</p> <p> </p> <p>I took out a Pinnacle 600 contract where you are supposed to get R5000 Cash Back with Cell c Direct.</p> <p>I have received the phone 2weeks ago but no cashback, if you phone Cell c you get transferred from dept. to dept. with No Success!!!</p> <p> </p> <p>I don’t know what to do, fed-up of being transferred and directed to different departments!</p> <p> </p>

0
Replies (3)
Cell C
Cell C's reply23 Nov 2016, 08:14
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN

IS
Ivan S's update23 Nov 2016, 08:31
Reviewer Update

Someone from Cell C has been incontact with me.

Cell C
Cell C's reply23 Nov 2016, 10:02
Official

Thank you for providing us with feedback, we are glad that you have been assisted.

Have a lovely day further.

Regards

Cell C | PN