AP
Audrey P
1 reviews | Active since Mar 2016
12 Jul 2019, 09:08
CELL C.... CAN'T EVEN MANAGE TO CANCEL CONTRACT... oi vei NO HOPE
we have 2 numbers on our contract - I follow the exact procedure to cancel THE CONTRACT which ends on 18 July 2019, don't want a contract anymore, don't want to upgrade as we just want a SIM only deal - I tell her this.... and what happens.... only one of the numbers are cancelled?! ***? Cell C is laugh a minute!! I'm so angry I could spit. Oh so now they are going to listen to the recordings which is going to take up to 3 days. GIVE ME STRENGTH.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
12 Jul 2019, 09:14Good morning Audrey
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Cell C's reply12 Jul 2019, 09:14
Official
Good morning Audrey
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
AP
Audrey P's updateReviewer Update
12 Jul 2019, 15:08Moses Mo***eng you are a ROCK STAR! Thank you for sorting out this problem!
AP
Audrey P's update12 Jul 2019, 15:08
Reviewer Update
Moses Mo***eng you are a ROCK STAR! Thank you for sorting out this problem!