1 reviews | Active since May 2017

04 Mar 2019, 16:28

Cell C can't even keep a schedule to make contact | Contract Break

This is my 9th request within a 30 day period!

As per a discussion last week with one of the support person, he was suppose to contact me Today, Monday 4 March 2019. I have not received this call he scheduled to get me feedback.

Cell C has astounded me with your **** service, and now I am beyond frustrated and wish to speak to your legal team due to this contract has not been fully fulfilled.

Please have your legal team contact me, or I will get my lawyer and ombudsman involved, or give me some serious months free subscription for my fiber package.

When will this end

Thanks

0
Replies (2)
Cell C
Cell C's reply05 Mar 2019, 07:19
Official
Good morning Corne

Kindly note that this matter will be escalated for further assistance. You will be provided with feedback during the course of the day.

We apologize for the poor service you have experienced.

Regards
Cell C | PN
's update05 Mar 2019, 15:53
Reviewer Update
It is now nearly 4 PM and have NOT received any feedback.