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abdullah K

1 reviews | Active since Nov 2016

17 Jul 2017, 12:38

Cell c cannot read correctly. (16th july 2017 which is the 7th month , not 6th)

<p>I made 2 purchases of R15 airtime (R30) and Didn't receive it on the 16th July 2017 , the money was taken off my account but the airtime did not reflect , I rebooted my phone about 20 mins after and still nothing , I make purchases all the time with no issue and you can check my airtime purchase if you like. Please sort this out , I wantvmy airtime urgently.</p> <p> </p> <p>the above date mentioned was 16th july 2017 ( not the 6th month june) </p> <p> </p> <p>Cell c responded with this : (below date indicates june not july) </p> <p> </p> <p>As per the system on the 16/06/17 you recharged with R50.00 + R17.00 which adds up to R67.00 then at 11:16 you loaded 300MB at an amount of R65.00 which was deducted from the R67.00 then you were left with a balance of R1.97 </p> <p>Regards</p> <p>Cell C | PN</p> <p> </p>

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Replies (1)
Cell C
Cell C's reply17 Jul 2017, 13:04
Official

It is very evident that everything else on the response corresponds with everything that happened on the 16th of July which obviously means that the 06th month that was typed was typed in error.

Regards

Cell C | PN