JA
Joshua A

1 reviews | Active since Mar 2010

21 Apr 2018, 10:32

Cell C cannot protect your information against *****

Unbelievable service from Cell C call centre staff, Cell C cannot protect you from ********** number porting . Ive used Cell C for the past 4 years and upon calling their contact centre they asking if i am sure i am with Cell C and cannot suddenly find any info whatsover regarding my number. My number was ported to MTN with out any form of verification or communication... God alone knows what has been done to my information since . #Change your service provider to anyone but Cell C.

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Replies (1)
Cell C
Cell C's reply21 Apr 2018, 10:54
Official

Good morning Jaya

Cell C does protect customers information against *****, there are business rules and processes in place.

We have requested one of our team members to investigate this matter and assist.

Do expect communication.

Regards

Cell C | PN