PR
Patreece R

1 reviews | Active since Jan 2016

21 Feb 2016, 08:44

Cell C CANCELLED MY CONTRACT

I sent back my iPhone 6s plus 64gig because the colour was pink and im a guy, I waited 2 weeks for them to pick it up, then I waited a further 2 weeks for them to check phone before I can place a new order. When eventually i could finally place an order they were out of stock. I then waited another week for them to get stock, I was told that by the 19th they will have stock. On the 18th I called in because of a problem I had with my router and I was told that both my contracts the iPhone and router have been cancelled. I do not know what to do now because I have been having trouble from day one. I also am sure they will debit my account end of this month even though I have no phone and no simcard. I am in shock.

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Replies (1)
Cell C
Cell C's reply22 Feb 2016, 07:25
Official
Hello patreece,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,