Cell C Cancellation Nightmare!!!!

<p>Hi there, my partner has a contract with Cell C, he called them on the 9th of May and gave his 30 day notice. We called the contact centre like 3 or 4 times and no one could tell us after the end of the month what will happen for the 9 days after month end what will happen, if he will get his top up and pay or what because he does not want that. I went in store and they told me to contact the cancellation department and request an immediate cancellation as it is only 9 days. He called them twice and both people gave various details, the second consultant did not even do a security check. They both said he cannot do an immediate cancellation!!! Like seriously! You are allowed to and he was told he was going to get benefits for those 9 days and still pay for it but he does not want that! He wants an immediate cancellation after last payment!! What can we do because the call centre is useless and they never have the correct information they do not even check their systems!</p>