LM
Lesedi M

1 reviews | Active since Dec 2014

03 Jun 2019, 16:25

Cell C cancellation

I cancelled my contract and they still debited me when the account was fully paid. I have been on legal for 40minutes with no answer. Useless customer service. I want a cancellation letter and no one can provide me with it. I have the cancelation sms but no official letter. Last time I checked I did not sign my contract via sms. Get your act together it's rediculas.

0
Replies (2)
Cell C
Cell C's reply04 Jun 2019, 07:50
Official
Good morning Lesedi

Our records indicate that the number *** was cancelled effective 01/05/2019.  May is the last debit for this contract.

Is there any other contract you are referring to?

Regards
DA

Best regards,

LM
Lesedi M's update06 Jun 2019, 09:10
Reviewer Update
Good day

It was the termination letter and letter of good standing. 

Kind regards 
Lesedi