MO
Markus O

1 reviews | Active since Jul 2017

01 Feb 2022, 07:46

Cell C can teach the ******** a thing or 2...

********** accounts opened on my name. They say that the matter is resolved. Yet still get debits from Cell c every months. No my credit score is ruined because of their incompetence.

0
Replies (5)
Cell C
Cell C's reply01 Feb 2022, 16:21
Official
Hi Markus 

Thank you for contacting Cell C. 

Do you perhaps have a reference number that we follow up on? 

Regards
^MP 
MO
Markus O's update01 Feb 2022, 16:33
Reviewer Update
I do not have a refference number. What I do have is a letter dated back to 12 October 2021 which said it request tge credit bereau to amend their record. Apparently Cell c did not send this letter to the relevant parties within Cell c to resolve this problem.
Cell C
Cell C's reply01 Feb 2022, 21:12
Official
Did you send the documents via email ?

^NH
MO
Markus O's update01 Feb 2022, 21:15
Reviewer Update
Received the document via email from cell c which stated that this process will be done by cell c. Seems it was not done.
MO
Markus O's update02 Feb 2022, 11:37
Reviewer Update
Will this problem get solved or should a legal route be followed?