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alisha R

1 reviews | Active since Apr 2012

19 Apr 2016, 20:32

cell c call centre personal are rude

My airtime is been taken by cell c . . . When I called da call centre lady refuse to let me speak I made two call at 20:08pm and 20:13 both were not giving me a chance to explain that all my apps are restricted but still cell c taking my airtime. . . I'm not a fool I know how to operate my fone and they can not tell me what's running but say sumthing is running . . . I just think cell c is robbing people. . . I have a watsapp package that is R5 so dnt see why my airtime been taken

0
Replies (2)
Cell C
Cell C's reply20 Apr 2016, 08:56
Official
Hello AlishaRamkisoon,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards
Cell C | PN
Cell C
Cell C's reply25 Apr 2016, 08:49
Official

Lungi could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN