JB
Jasper B

1 reviews | Active since Sept 2022

13 Sept 2022, 15:41

Cell C call Centre no joy

Upgraded my phone via call centre. Got new phone with new number and new contract. Extra billing on my check account. Called call centre to inform i just want to upgrade not new contract Its been 2 months now no results after several calls to call centre. Planing to move to other cell company. After several years with Cell C

0
Replies (3)
Cell C
Cell C's reply13 Sept 2022, 15:44
Official
Good day Jasper,

Thank you for contacting us regarding your contract dispute.

May we have the reference numbers for your previous tickets if there were any provided.

^TN

Best regards,

JB
Jasper B's update13 Sept 2022, 16:20
Reviewer Update
Ref no ***
Cell C
Cell C's reply13 Sept 2022, 17:15
Official
Thank you. We have escalated your query to our Team and you will be contacted for assistance.

^TN

Best regards,