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Poppy Van Der MurMol
1 reviews | Active since Aug 2021
30 Aug 2022, 06:56
Cell C
I have been with Cell C for over 10 years now and my initial number has been, but recently I cannot recharge my number and when I call in they say it's a data only numbet🤔. To my Suprise am still receiving calls, sms but can't make calls and the issue started July, the number was fine all 9 years and 5 months. Can cellC solve this matter urgently and I know I hv a number that is due for upgrade this October and with the recent poor service I hv received, I think I have to part ways with this family I have been having for almost 10 years
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Replies (2)
Cell C's replyOfficial
30 Aug 2022, 09:43Dear Poppy,
Thank you for getting in touch with Cell C.
We have received your query regarding not being able to make calls with number ***. Please note that in order for you to be able to make calls, you will need to increase your usage limit >> Out of bundle Voice limit.
Out bundle charges will be billed on your next invoice or you can activate a voice bundle to make calls.
^NZ
Thank you for getting in touch with Cell C.
We have received your query regarding not being able to make calls with number ***. Please note that in order for you to be able to make calls, you will need to increase your usage limit >> Out of bundle Voice limit.
Out bundle charges will be billed on your next invoice or you can activate a voice bundle to make calls.
^NZ
Cell C's reply30 Aug 2022, 09:43
Official
Dear Poppy,
Thank you for getting in touch with Cell C.
We have received your query regarding not being able to make calls with number ***. Please note that in order for you to be able to make calls, you will need to increase your usage limit >> Out of bundle Voice limit.
Out bundle charges will be billed on your next invoice or you can activate a voice bundle to make calls.
^NZ
Thank you for getting in touch with Cell C.
We have received your query regarding not being able to make calls with number ***. Please note that in order for you to be able to make calls, you will need to increase your usage limit >> Out of bundle Voice limit.
Out bundle charges will be billed on your next invoice or you can activate a voice bundle to make calls.
^NZ
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Poppy Van Der MurMol's updateReviewer Update
30 Aug 2022, 09:49You clearly not adressing the issue here, my number is not on a contract. If you would have taken a time to check my profile you would have come up with a better respond than increasing my limit,
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Poppy Van Der MurMol's update30 Aug 2022, 09:49
Reviewer Update
You clearly not adressing the issue here, my number is not on a contract. If you would have taken a time to check my profile you would have come up with a better respond than increasing my limit,