LC
Lorna C

1 reviews | Active since May 2021

26 Oct 2021, 12:01

Cell C

The most awful company to deal will. Again they are trying to double debit my account. I have a case number but they say they do not have an accounts department. Unbelievable. Shocking. Disgusting service

0
Replies (8)
Cell C
Cell C's reply26 Oct 2021, 14:34
Official
Hi Lorna  

Apologies for the unpleasant experience. Please provide us with a case number. 

^NT 
LC
Lorna C's update26 Oct 2021, 14:41
Reviewer Update
CASE NUMBER ***. Bank statements have been sent twice from Cell C La Lucia to Martha Nembidzane and twice from my side and 9 phones call since Thursday
LC
Lorna C's update26 Oct 2021, 14:44
Reviewer Update
PAYMENT ALLOCATION REFERENCE ***
LC
Lorna C's update26 Oct 2021, 15:47
Reviewer Update
You said that three months ago with the same issue and never made contact.
LC
Lorna C's update26 Oct 2021, 15:48
Reviewer Update
Why not post the answer here as to why you are trying to do this, please I would love to know because it is actually theft.
LC
Lorna C's update27 Oct 2021, 09:07
Reviewer Update
Still no response
LC
Lorna C's update27 Oct 2021, 15:48
Reviewer Update
Unbelievable! You rep**** privately your turn around time is 24 - 48hours. Please tell me how many hours there are from the case number supp**** Thursday 21 October 2021 14h00 to now?
LC
Lorna C's update28 Oct 2021, 10:23
Reviewer Update
You call me say you are from Cell C then hang up. Then send me an email saying " Unfortunately we could not discuss your query due to poor call quality" this just gets more and more crazy the way you try to solve issues