Cell C - C Surance Mobile Equipment

<p>I was ******. I visited to Cell C Stores on the 22nd of April 2017 to block the sim card and the phone. I claimed for my insurancewith Hollard that I pay every month along with my contract with Cell C. I submitted the claim and all other neccessary documents on the 28th of April 2017. To this day, I have not recieved feedback whatsoever. I had called Cell C who indicated that there is nothing that they can do for me. I have called Hollard insurance twice and during both of those times my calls did not go through, instead, I am always on hold for more than 20 minutes! I am so disaapointed and cannot believe that I am sitting in the dark for a contract that I am paying for every month and STILL need to continue paying for it despite having not to have a cell[phone!!! This is not working!!!</p>