Cell C - C SURANCE

I am writing this with extreme anger and frustration with Cell c insurance. so I took up insurance last year with a consultant called Thabang on 20 march 2019. He gave me totally wrong information regarding paying the ACCESS. Im in utter disbelieve at the moment. i have not budgeted for that amount of money. i asked for cellc to pull the recording Pilane bluntly said i must go to a cellc s**** coz they can not assist me anymore. the ****?????? i am i have been a loyal cellc client for more than 15 years and this is how i am re-payed. i am still shocked. again i think the training is **** because you get different information. i am hurt and i promise to close all my accounts and move to a different service provider.