1 reviews | Active since May 2017
CELL C- C SURANCE
<p>On the 30/05/2017 i wrote to hellpeter complianing about C Surance about the my phone that was ****** on the 8/03/2017 and i opend a case and i forward all my claim documents to Cellc@finrite , when i wrote a complian to Hellopeter on Wednesday 31/05/2017 on some day I received a call from a lady she said she's from Cell C International she want to know what happen about C Surance why I didn't get my phone worse I paid it then I told her all my story she said she will come back to me on Thursday 01/06/2017 she will call me Friday till today no call on the 02/02/2017 i received an e-mail from Cell c C Surance they said they have viewed my policy information and they didn't received my claim documatation i must forward it again , I reply on the e-mail stating that the claim document was sent on the on April and sent it again on May and i also asked them why they don't listen to the tellephone conversation as they said they are recording the conversation How many times must a person call and run around after such a long time i paid the assess fee now am not getting my phone now is June i don't get anything from Cell C. how am I going to contua with C Surance when they treat me like thi.</p> <p> </p>
Hi Balisa
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Hi Balisa
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
But you always apologize intead of acting on the matter I want an action on this problem that am face with Cellc apologizing won't help me.
I want my phone on the 15th you will deduct your money but I don't have a phone am going to pay a phone that I don't have do you think that is wright.
But you always apologize intead of acting on the matter I want an action on this problem that am face with Cellc apologizing won't help me.
I want my phone on the 15th you will deduct your money but I don't have a phone am going to pay a phone that I don't have do you think that is wright.
i WILL SHARE THIS REVIEW ON SOCIAL MEDIA IF YOU DON'T NOTHING
i WILL SHARE THIS REVIEW ON SOCIAL MEDIA IF YOU DON'T NOTHING
We took action by liaising with CSurance and Alicia is communicating with you regarding this matter.
Regards
Cell C | PN
Best regards,
We took action by liaising with CSurance and Alicia is communicating with you regarding this matter.
Regards
Cell C | PN
Best regards,
Alicia is communicating with me and she told me that they never recieved my Claims this is what I don't understand I've sent the e-mail and I attached all the requirements and sent it to CSurance.
Now I want to know if you don't communicate with CSurance regarding my cliam documentation why you don't interact with C Surance and ask for all documents and also ask for the records so that you can here the communication was held with me and cell surance.
Today is Friday it's 2weeks traing to resolve this metter/ issue. when am i getting my phone
Alicia is communicating with me and she told me that they never recieved my Claims this is what I don't understand I've sent the e-mail and I attached all the requirements and sent it to CSurance.
Now I want to know if you don't communicate with CSurance regarding my cliam documentation why you don't interact with C Surance and ask for all documents and also ask for the records so that you can here the communication was held with me and cell surance.
Today is Friday it's 2weeks traing to resolve this metter/ issue. when am i getting my phone
