1 reviews | Active since Dec 2016

24 May 2017, 09:28

CELL C, C Surance

<p> It's being months now have been trying to get hold of C Surance but their phones just keep ringing the whole day. The contract I have with them states clearly that they will deduct R189 for the Samsung S6 edge that I insured with them. C Surance is deducting R299. I am requesting the copy of the contract I have with them but I can't reach C Surance. I tried even going to the Cell C outlets nd they also can't help me, they keep referring me to the same procedure which is to call C Surance on ********** 007. Their services is just too poor.</p>

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Replies (4)
Cell C
Cell C's reply24 May 2017, 09:44
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

's update24 May 2017, 09:46
Reviewer Update

Okay, I will be waiting for your call.

Cell C
Cell C's reply24 May 2017, 15:51
Official

Please be advised that Nelly has escalated this matter to Csurance for further assistance and feedback will be provided.

Regards
Cell C | PN

Cell C
Cell C's reply25 May 2017, 14:55
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN