Cell C - C Surance - ***

<p>I am a Cell C customer and I am very dissapointed with the service of the C-Surance. I lost my phone a few months ago and my claim was rejected. As a result my insurance was automatically cancelled as I was told by one of their consultants. This happened in August 2016 and now we are reaching the end of November yet C-Surance is still deducting the premiums. I have made numerous calls to them and they kept putting me on hold up until the signal got lost. In one instance they said I must contact the customer service to let them know of this and they too said this is a C-Surance matter and I should address it with them.</p> <p>I am tired of this back and forth calls that are leading nowhere. C-Surance does not want to cancel the insurance on the phone even though I am no longer owning it. I am demanding all my premiums from the day I cancelled my insurance because I am paying for nothing.<br /><br />I will never use C-Surance again!! I am very upset</p>