CM
Calvin M

1 reviews | Active since May 2017

23 May 2017, 09:55

Cell c c insurance useless

<p>I booked my cellphone on the 13th of May for screen repairs with cell, which is covered with c insurance, cell c repairs generated a qoute on the 15th of May, c insurance has not responded, i have called more than 10 times , all their agents just put me on hold. Cell c is ****** useless, i am going to take my phone and repair at my cost even thou it is covered. CELL C INSURANCE IS ***********, THEY DO NOT HAVE A PROBLEM TAKING MY MONEY BUT DO NOT WANT TO SETTLE MY CLAIMS. I WARN U DO NOT TAKE CELL C INSURANCE ITS A WASTE OF YOUR MONEY.</p>

0
Replies (3)
Cell C
Cell C's reply23 May 2017, 10:09
Official

Hi Calvin

One of our team members will follow up on this matter with CSurance and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply24 May 2017, 08:15
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN

Best regards,

CM
Calvin M's update24 May 2017, 10:38
Reviewer Update

Yes thank you Cell c Team for a speedy reply. The complaints department from cell c an c insurance both were very friendly and helpful.