Cell C - "C" for ****
I have been a customer with you Cell C for a year now. My account is up to date and paid every month. However for the last two months I cannot use the data that I pay for every month as I cannot access the data. I have done everything that I can think of to re-establish connection without avail. this includes using the SIM card in various devices. This leads me to conclude that the issues that I am experiencing could only be with CellC!!!!
I am very irritated with this situation as I went into this agreement with CellC for various reasons and are paying for a product that is at this point absolutely useless to me. I tried to contact them through phone calls and emails without success in order resolve this matter. It appears as though they just do not care. I will not recommend them to anybody!!!!!!!!!!!!!!!!!!!!! I am going to find a service provider that actually appreciates my business and cares about the service that they provide to their customers.
Thank you for writing to us. We are committed to assisting you promptly.
Kindly reply privately and provide us with the number in question or your ID number so that we can access your account.
^MM
Best regards,
Thank you for writing to us. We are committed to assisting you promptly.
Kindly reply privately and provide us with the number in question or your ID number so that we can access your account.
^MM
Best regards,
Thank for getting in touch.
The matter will be escalated to our Network Team for assistance. We sincerely apologies for the inconvenience caused.
^NT
Best regards,
Thank for getting in touch.
The matter will be escalated to our Network Team for assistance. We sincerely apologies for the inconvenience caused.
^NT
Best regards,
