QB
Quinton B
1 reviews | Active since Dec 2018
26 Feb 2019, 07:19
Cell C - C Fibre worst than Telkom VDSL
This is the speed test results from Cell C - C Fibre connection. Supposedly a 40Mbps/20Mbps connection. Ping: 7ms Download: 23.95Mbps Upload: 19.11Mbps Cell C - C Fibre Rating: 1/5
This is supposed to be a 40Mbps/20Mbps connection. I've had issues since the day they installed it which was 22 August 2018. Emails, calls, fault reports to them go unanswered - almost 6 weeks of no ability to stream anything during this period. I've called and emailed them to cancel 8 times now with absolutely no response. Customer support give you the runaround. This is the worst ISP I've ever dealt with and I've lived in 3 different countries since 2011. If I could give them zero starts I would.
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Replies (3)QB
Quinton B's updateReviewer Update
26 Feb 2019, 07:23*worse
QB
Quinton B's update26 Feb 2019, 07:23
Reviewer Update
*worse
Cell C's replyOfficial
26 Feb 2019, 18:06Hi Quinton
Please forward your email to *** as we would like for our Social Media Team to investigate and provide a resolution.
^CC
Please forward your email to *** as we would like for our Social Media Team to investigate and provide a resolution.
^CC
Cell C's reply26 Feb 2019, 18:06
Official
Hi Quinton
Please forward your email to *** as we would like for our Social Media Team to investigate and provide a resolution.
^CC
Please forward your email to *** as we would like for our Social Media Team to investigate and provide a resolution.
^CC
QB
Quinton B's updateReviewer Update
06 May 2019, 15:40At the end of March 2019, I returned all of Cell-C's equipment and received proof of that. I've emailed, called, with details of faults, service degradation, lack or no service, etc. All that and they still send me emails with bills. I give up Cell C.
QB
Quinton B's update06 May 2019, 15:40
Reviewer Update
At the end of March 2019, I returned all of Cell-C's equipment and received proof of that. I've emailed, called, with details of faults, service degradation, lack or no service, etc. All that and they still send me emails with bills. I give up Cell C.