DB
David B

1 reviews | Active since Jan 2011

14 Dec 2017, 21:18

Cell C C-Fibre - unexpected excellent service

I sent a request a Call Me Back on the Cell C website on a Sunday evening a few minutes later received a call from Noxolo (Direct Sales Agent from Cell C) and was able answer most of my questions and plesantly surprised receiving a call at such an odd time (was expecting a call back the next day) I ordered a Cell C C-Fibre package at home 2 days later received a LTE Router with SIM Card (Yes - 1GB each month also included) then about a week later OpenServe came past, installed the Fibre Cable and a day later Technician came to configure the router.

I have been very impressed with Cell C's service and highly recommend as they are currently the most cost effective, no contact* and speedy service.

*No Contact in that if cancelled within the first year, need to pay for the installation and Router pro rata (gets less each month)

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Replies (1)
Cell C
Cell C's reply15 Dec 2017, 07:32
Official

Thank you for bringing this kind gesture to our attention. We are delighted to hear that you have received such excellent service from Noxolo and Vinesh.

We are proud to have them as part of the CellC team and we’ll forward this compliment to their direct managers for further recognition.

Have a lovely day further.

Regards
Cell C | PN