Cell C - C Fibre

Cell C remains the WORST network ever and their service is such a joke. I knew this when I terminated my cellphone contract back then but I thought I will give C Fibre the benefit of the doubt. WORST DECISION of my life. I wish i had gone through the comments before joining them. Tomorrow marks exactly one week with no fibre connection and all i keep getting is that the very number they gave me as a reference has no detail on and they need to find a team leader to escalate. Just a few mins ago, an Agent kept me on hold for 14 mins after which she dropped the call. What a nightmare!

To quote one of the reviewers "To summarize my experience: C-fibre does not take ownership of the challenges their customers face, they don't proactively deal with issues, they never supply accurate or up to date information and drag their feet in everything they do. They are simply painful to deal with - and they never take their customers side. If you are their customer, you are an inconvenience."