AB
Allan B
1 reviews | Active since Apr 2019
21 Apr 2019, 11:51
Cell-c (c-fiber) horrible from start to finish
I have been using cell c (c fiber) for nearly 6 months now and it has been dreadful every step of the way, from instalation to communication to billing to bad connections to NO connection. Even canceling the whole service is a hassle and will incure me penalty costs. I recommend to anyone looking for an isp provider, to stay clear of cell-c, and go with a company that actually cares about providing the service they promise.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
23 Apr 2019, 08:30Good morning Allan
We care and value all our customers, satisfying customers is a priority to us. We apologize for the poor service you have experienced.
Canceling the service should not be a hassle if the correct cancellation process has been followed. We'll get someone to assist.
Regards
Cell C | PN
We care and value all our customers, satisfying customers is a priority to us. We apologize for the poor service you have experienced.
Canceling the service should not be a hassle if the correct cancellation process has been followed. We'll get someone to assist.
Regards
Cell C | PN
Cell C's reply23 Apr 2019, 08:30
Official
Good morning Allan
We care and value all our customers, satisfying customers is a priority to us. We apologize for the poor service you have experienced.
Canceling the service should not be a hassle if the correct cancellation process has been followed. We'll get someone to assist.
Regards
Cell C | PN
We care and value all our customers, satisfying customers is a priority to us. We apologize for the poor service you have experienced.
Canceling the service should not be a hassle if the correct cancellation process has been followed. We'll get someone to assist.
Regards
Cell C | PN
Cell C's replyOfficial
23 Apr 2019, 12:21Funiwe confirmed that she has contacted you and advised that the matter has been escalated to C Fibre.
Regards
Cell C | PN
Regards
Cell C | PN
Cell C's reply23 Apr 2019, 12:21
Official
Funiwe confirmed that she has contacted you and advised that the matter has been escalated to C Fibre.
Regards
Cell C | PN
Regards
Cell C | PN
AB
Allan B's updateReviewer Update
24 Apr 2019, 10:40I got a call from someone to tell me that I will get another call in several hours from support.. Needless to say no call received, still no internet after nearly a week!! You guys are a joke!
AB
Allan B's update24 Apr 2019, 10:40
Reviewer Update
I got a call from someone to tell me that I will get another call in several hours from support.. Needless to say no call received, still no internet after nearly a week!! You guys are a joke!