MK
Martha K

1 reviews | Active since Apr 2019

19 Jul 2016, 12:16

CELL C BUSINESS - TERRIBLE SERVICE FOR ACCOUNT DOES NOT GET SORTED OUT

<p>WE cancelled our contract with Vodacom to go over to CELL C Dec 2015. Since then we have been experiencing problems on our account that does not get sorted out. We are getting billed for a number for over 7 months that we have been quering and still nothing gets done by anyone. Emails does not get responded to. This is absuolutely the worst Cellphone provider </p>

0
Replies (2)
Cell C
Cell C's reply19 Jul 2016, 13:05
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

MK
Martha K's update26 Jul 2016, 10:43
Reviewer Update

Good day

Cell c did phone and we did receive an email back regarding our queries and was promised that this would have been sorted out but still nothing gets done and the relevant people do not respond to our emails