1 reviews | Active since Oct 2013
Cell C Business Service is Atrocious
I have been going back and forth with ********** regarding my wi-fi line and how often i am unable to connect and do work, for the past 2 days i have not been able to connect, and when this package was sold to me it was sold to me as a 4G connection, what i have found this past 4 months is that this connection hardly if ever holds which results in me not being able to execute my duties... The technical team at cell c, just sit behind a desk and and try diagnose a problem, which has done nothing for me,
there is a clear problem in my area and i have requested that they dispatch a team to investigate, no feedback was ever given, i have a 24 month contract with Cell C and believe that they are not meeting the end of the SLA,
if this problem does not get diagnosed and fixed i want out, it is impossible that amidst these issues, when i drive to the suburbs i have clear connection on my phone, are you guys prioritising clients based on salaries, class or race?
I spend 1000s on my personal contract as well which is just as bad when i am at work....
how is this going to be fixed???
We apologize for the poor service you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
We apologize for the poor service you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
